Shipping Policy
SHIPPING COSTS
We provide free worldwide shipping on orders over $300. Shipping costs are calculated at checkout.
PROCESSING TIME
The processing time starts from the moment of confirmation of the order by the Olivia Bottega's consultant via email.
ESTIMATED DELIVERY TIME:
- USA, Canada: 3-14 business days (depending on the state)
- Europe: 8-20 business days
- Australia, New Zealand, and Oceania: 8-20 business days
We'll do our best to meet these shipping estimates. For locations with duties and taxes, please remember to pay any custom duties promptly to ensure timely delivery of your dress.
ESTIMATED FULFILLMENT TIME:
- Ready-to-ship items: shipping time is from 3 business days (depending on the location).
- Made-to-order dresses: takes about 9 to 15 weeks (depending on the dress style). Includes production time and shipping time. Rush production is available for an additional non-refundable fee. For ASAP orders contact us.
DUTIES AND TAXES
Shipping, duties, and taxes are non-refundable.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. To find out more information about customs fees, click the link.
SHIPPING INFORMATION
If you have any questions about shipping you can send us an email [email protected].
ORDER STATUS
For any details about your order, please send us an email [email protected].